Return Policy

Please read this carefully

 

1. Intro

We want you to feel confident shopping with us.
If you’re not 100% satisfied with your purchase, we’re here to help with easy returns and refunds.

 

2. Return Timeframe

Returns are accepted within 20 days of delivery.

 

3. Return Method

Returns must be shipped via a courier service to the provided return address. We do not offer pickup services. Return address in Pakistan will be provided after approval.

 

4. What Products Can Be Returned

Only new products are eligible for return that are unopened in original packaging or have never been used.

 

5. Item Condition Requirements

To qualify for a return, items must:

  • Be unused
  • Be in original packaging
  • Include all tags, accessories, or inserts

 

6. Non-Returnable Items

The following items are not eligible for return:

  • Used or worn products
  • Items without original packaging or tags
  • Customized or made-to-order items (if applicable)

 

7. How to Start a Return

To begin a return, contact us at support@leatherjackets360.com with the following:

  • Your order number
  • Reason for return
  • Photos of the item, if it arrived damaged or incorrect

Once approved, we’ll send return instructions and the return address.

 

8. Return Shipping Costs

Customers are responsible for return shipping unless the item is damaged, defective or incorrect.

 

9. Refunds & Exchanges

Refunds are processed within 7 business days after receiving and inspecting the returned item. It may take additional time for your bank or payment provider to reflect the refund.

Exchanges are available for damaged, defective or incorrect items. We do not offer exchanges for size or change of mind. Please contact us within 5 days of delivery (this applies to exchange requests only).

 

10. Restocking Fees

No restocking fees will be charged on any type of return.

 

11. Lost or Damaged Returns

We are not responsible for items lost or damaged during return transit. We recommend using a trackable shipping service.

 

12. Policy Updates

This policy was last updated on 01 April 2026. We reserve the right to update this policy at any time without prior notice.

 

Policy Overview

Policy Section Criteria Details
Returns Accepted Yes Accepts returns for both defective and non-defective products
Exchanges Yes Exchanges are accepted
Product Condition Only new products Items must be unopened or never used
Return Window 20 Days Returns accepted within 20 days of delivery
Return Method By mail Returns must be sent via courier/mail service
Return Label Customer’s responsibility Customer pays for return shipping
Currency USD Refunds processed in USD
Restocking Fee No cost No restocking charges applied
Refund Processing Time 7 Days Refund issued within 7 days after inspection

 

Business & Contact Details

Below are the official registration and contact details for our business.

Legal Entity Name:
1001247711 ONTARIO CORPORATION
Registration Number:
1001247711
Registered Country:
CANADA
Business Name:
Leather Jackets 360
Business Details:
1001247711 Ontario Corporation is doing business as Leather Jackets 360.
Address:
11 Wakeling Drive, Unit 11, Brantford, Ontario, N3V0B8, Canada
Phone:
Email:
Website:
Business / Support Days:
Monday – Saturday
Business / Support Hours:
09:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (Toronto)
Response Time:
We aim to respond within 1 business day.
Contact Form: